Project Manager

OverviewPROJECT MANAGER Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements. Responsibilities The role includes but is not limited to the following duties and responsibilities: Delivery to project objectives within project scope, timeline and budget

Develop and execute delivery and quality management plans to support a project end-to-end

Coordinate technical activities and aspects of the projects

Provide regular project status reporting and in-depth analysis when required

Build strong client relationships to increase client satisfaction and revenue opportunities

Drive continuous project improvements and efficiencies

Coordinate between project team members in a matrix environment

Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones

Manage risks and issues and undertake recovery actions as necessary

Prepare and implement project plans, prepare reports and project-related materials

Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans

Participate in the training and mentoring of new and existing Appen staff

Participate in program improvements, initiatives, and committee work as assigned

Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships

Minimum Qualifications and Experience

BS or BA degree from an accredited university or equivalent work experience preferred

2 to 5 years of project management experience in a a technology-oriented or services organization

Client facing or relationship management experience

Proficient in English – excellent oral and written communication skills

Advanced Excel skills

Desired Qualifications and Experience

Exposure to speech technology, market research, or a machine-learning related field

Experience working with crowdsourcing platforms involving complex demographic requirements a bonus

You will succeed in this role if you are

A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion

Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change

Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills

Excellent at communication, including an ability to present information clearly and concisely in writing or verbally

Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning

An analytical thinker with ability to proactively identify problems, gather information and set course of action

About Appen

Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.

At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job LocationsUS-Remote | US-CA-San Francisco | US-WA-Kirkland | US-TX-DallasPosted Date16 hours ago(1/20/2022 7:08 PM)ID 2022-5819 Category Project Management