Urgent Hire - Customer Support Specialist

We are a busy property management company looking to hire a Customer Support Specialist with a focus on maintenance dispatch. The ideal candidate will be self-motivated, highly organized, and be able to multitask effectively. This position is extremely customer service oriented, so interpersonal communication skills are key to being successful in this position.

Responsibilities Include:

Processing incoming maintenance requests

Troubleshoot with tenants on various maintenance requests

Take tenant calls pertaining to maintenance

Prepare pre-scheduled work orders for the following day

Maintaining inventory of all property and unit keys

Additional responsibilities may be added based on the applicants prior experience

Desired Qualifications:

Prior experience working in an office environment

Advanced computer skills (Outlook, Entrata, Microsoft Word/Excel)

Excellent customer service skills

Ability to pass a background and drug test

High school diploma or equivalent

College experience preferred, but not required

Wage:

$19-22/hour depending on experience

Benefits:

Medical/Dental/Vision Insurance

Work Hours:

Monday-Friday 9am-5pm

Occasionally working overtime on high volume days

Rotating weekly "On Call" schedule split between all employees. (est. 3-4x/year)

Expected hours: Full-time - 40 per week

Benefits:

401(k)

Paid time off

Dental insurance

Health insurance

Vision insurance

Ability to Commute:

Bellingham, WA 98229 (Required)

Ability to Relocate:

Bellingham, WA 98229: Relocate before starting work (Required)

Work Location: In person