Business Relationship Support

and those authorized to work in the U.S. can be considered as W2 candidates. Role: Business Relationship SupportStart Date: 06/28/2021Location: Richmond, VA 23173Description:Complete Description: Provide Divisional Check-In documentation development support ahead of check-in meetings:•Review all service request reports received from the SQMs and ensure updates/comments have been added and are clear.•Follow up on tickets that require additional information•Review all project status updates via Lean-Kit project cards regularly to ensure updates/comments have been added and are clear.•Construct the monthly Division check-in template and/or power point leveraging the statuses collected for both requests and projects.Provide Strategic & Performance Tracking Support:•Establish and maintain standard reporting for management regarding Client performance metrics and provide customer feedback to internal Client sections.•Establish and maintain standard reporting of Client Strategic & Performance metrics.Provide On-going DRM Program support:•Research requests or questions from customers as requested by CRM.•Assist with meeting preparation and internal note taking as needed.•Support development of the Divisional and/or Directorate financial view.•Support internal program process reviews.•Draft communications for project success stories.