DesktopSupport - Need Local Richmond, VA Candidates only!

We are looking for candidates for the following direct client position. If you are interested in below position, please forward your updated resume and rate requirement. If you are not interested but know someone who might be, please feel free to forward this email.Job Title: Tech Support Location: 2901 Hertimage Rd, Richmond VADuration: Position budgeted through fiscal Year-End (06/30/2021) with probable 1 year renewal for fiscal year 2022.Required / Desired SkillsPersonal Computer Hardware Knowledge - Required 5 YearsSoftware installs and trouble shooting knowledge and experience - Required 5 YearsTier 2 and Tier 3 Help Desk experience - Required 3 YearsCrystal Reports, SQL, MS Office Suite, - Required 3 YearsCollege graduate with degree in IT or related field - DesiredITIL certified - DesiredAbility to work independently with minimum supervision. - Required Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills - Required Hands on experience supporting end user hardware and software problems at an advanced level. – Required