ID
#46239582
Job type
Permanent
Salary
Depends on Experience
Source
Summit Technologies
Date
2022-10-04
Deadline
2022-12-02

Business Analyst/Process Improvement Specialist

Virginia, Newportnews, 23601

Permanent

Vacancy expired!

Summit Technologies, Inc. has an immediate opening for a

Business Analyst/Process Improvement Specialist. You will assist with the development of new knowledge management processes, and support diagnosis of current issues. You’ll redesign, reconstruct, and monitor processes to make sure they are effective. This position is on site at Fort Eustis, VA. This is a federal position that requires a DoD Secret clearance (will sponsor qualified candidates if needed).

Responsibilities:

Provide analysis supporting Continuous Process Improvement (CPI) of knowledge management activities.
Oversee and provide support for the Knowledge-Centered Support (KCS) Program
Assist client with the use of collaborative tools to share information across organizations
Collaborate with subject matter experts (SMEs) to support, design and develop instructional/training programs and documentation that improves customer satisfaction and employee performance
Assist with developing an understanding of key business drivers and translating them into effective training programs
Coordinate activities related to the planning, development, delivery and organization of training programs, including field-based training and online learning programs
Support training and other stakeholder sessions for the implantation and maintenance of knowledge management procedures
Assist with developing metrics that provide data for KM process measurement to identify indicators for future improvement opportunities
Diagram and evaluate existing processes
Aid in developing policies, methods, and procedures leading to improvement of business processes and change management

Experience:

6 years of relevant experience
Experience with Business Admin, Management, Technology or Statistics
Successful past performance applying business technologies, benchmarking, Baldridge Criteria, balanced scorecard, business intelligence dashboards, performance metrics, key performance indicators, measurement/analysis, and related concepts
Strong interpersonal and communication skills (verbal and written)
Experience delivering presentations
Knowledge of Army KM or Business Process Improvement management policies and procedures
Ability to work with a diverse group of stakeholders to accomplish mission goals
Experience supporting senior government leaders in an onsite support role
Experience managing projects to create timely, high-quality deliverables
Ability to work in fast-paced environment, multi-task, and prioritize requirements
SharePoint experience is a plus

Education:

Bachelor’s Degree

Security Clearance:

DoD Secret Clearance (will sponsor qualified candidates if needed)

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

Vacancy expired!

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