Production Support SpecialistLocation: Glen Allen, VADuration: 14 months contract to hireShift: Initially it will be 8AM to 5 PM Mon-Fri (2-4 weeks Training Period)After the training it will be 6PM To 6AM EST role 12 hrs Night shiftNight Shift Front Half Nights (Sunday – Tuesday 6 PM to 6 AM EST and every other Saturday it flips)Role Info:Production Support Specialist role with strong AWS background Responding to Alerts and ongoing issues Works on Ticketing system Service Now on the incidents and alertsTop Skills:3-4+ Yrs. of Production Support experience is a must Cloud Computing experience is required (AWS is preferred) Any scripting experience is required (Python script is preferred) Batch support experience / familiarity is a must Splunk/New Relic/DataDog knowledge is requiredNice to have: Service NowSoft Skills:Good CommunicationsAs an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
