-
ID
#43845143 -
Job type
Permanent -
Salary
TBD -
Source
Apex Systems -
Date
2022-07-04 -
Deadline
2022-09-02
System Administrator
Virginia, Crystalcity, 22202 Crystalcity USAPermanent
Vacancy expired!
- Answer, address and track IT issues and requests to completion in a timely manner.
- Help users forward complex (or non-local) issues/requests to JSP/DISA.
- Coordinate advanced internal technical support when necessary.
- Provide trouble shooting support and analysis.
- Provide IT oversight for build out of new spaces in a Crystal City, VA
- Respond to and analyze problems through discussions with users and technical staff.
- Provide troubleshooting support on web-based tools, products and software.
- Provide troubleshooting support on computer equipment and usage.
- Provide basic troubleshooting for DoD mobile devices.
- May assist in monitoring and enforcing licensing and security procedures.
- Coordinate the purchase and set up Cloud Architecture and Development IT as well as the setup of standard JSP/DISA IT.
- Perform technology training for organizational staff if required.
- Assist in support and development projects. Work may include performing research to enhance efficiencies, analyzing and documenting current systems, assisting with testing and implementation of new technology systems.
- May also assist in monitoring, setup, repair and troubleshooting of printer/faxes/copiers/phone/computer equipment in offices.
- Perform any additional responsibilities as requested or assigned.
- 3+ years related experience
- Highly motivated, professional, and capable of managing demanding workload while prioritizing and managing competing priorities.
- Strong organizational management and problem-solving skills with impeccable multi-tasking abilities.
- Proficient MS Word, PowerPoint, Excel and Outlook applications.
- Excellent oral and written communications skills.
- Comfortable in a fast paced/dynamic environment
- Ability to effectively interface with all levels of management.
- Active Secret security clearance
- Experience as a Tier II or III Help Desk provider for the Joint Services Provider (JSP) with the Office of the Secretary of Defense (OSD) or the Department of the Army.
Vacancy expired!
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