WebTA Sr. Analyst

Apex Systems is seeking an immediate hire for a REMOTE WebTA Analyst. Interested candidates must be able to obtain and maintain a Public Trust clearance if they do not already have one. If interested, please e-mal you resume to Leanne at lmlincsek@apexsystems.com Position: WebTA Sr. Analyst Location: Remote due to COVID. Type: 8 mo. Contract with potential to hire Pay rate: $34.00-$37.00/hr+

• Provide time and attendance guidance for timekeepers, employees and supervisors as appropriate
• Assist with webTA Employee Profile Maintenance - Set up new employee profiles with personnel specific data (i.e., SCD, leave balances, pay plan/grade, etc.); Update profiles when personnel information changes (as a result of a PAR change)
• Update organization information in WebTA
• Assist the SME/System Admins with providing system administration support to system users, including Master Timekeepers and HR Administrators, as needed
• Unlock accounts
• Research and track webTA incidents and/or Service requests, as needed, to resolve in a timely manner
• Serve as the liaison for the Service Management team to manage the team's metric and SLA reporting.

• 4 years of demonstrated work experience providing technical and system administration support with web-based time and attendance system in a federal work environment.
• Knowledge and understanding of federal timekeeping rules and regulations sufficient to provide guidance to users of the system.
• Experience developing and executing test scenarios based upon functional, technical or regulatory requirements.
• Ability to work independently and prioritize work
• Ability to resolve complex and controversial problems leveraging experience in utilizing HR integrated systems and makes recommendations to enhance existing systems
• Can communicate effectively, both orally and in writing to gain cooperation and influence from others
• Demonstrated work experience gathering, assembling, and analyzing facts, drawing conclusions, devising solutions to problems.
• Demonstrate ability to accurately assess information and makes sound decisions
• Knowledge of system application administration best business practices and procedures.
• Must have demonstrated work experience providing superior customer service
• Ability to communicate with customers on a variety of levels demonstrating an ability to communicate with tack and diplomacy

• Excellent analytical skills with strong attention to detail.
• Knowledge and understanding of system configuration and data flow processes
• Knowledge of Federal HR and Payroll functions
• Ability to take initiative and follow-through on assignments
• Possesses excellent interpersonal skills and ability to build client relationship and credibility
• Strong organizational skills and time management
• Ability to analyze data and present in a meaningful way