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  • ID
    #17812586
  • Job type
    Contract
  • Salary
    TBD
  • Source
    Signature Consultants
  • Date
    2021-08-03
  • Deadline
    2021-10-02

MS Teams Engineer

Virginia, Atlantageorgia, 22124 Atlantageorgia USA
 
Contract

Vacancy expired!

Job Summary:

Signature Consultants is seeking a MS Teams Engineer for an opportunity with a client located in Oakton, VA. Our client is seeking a candidate to support and be co-located with a federal government agency headquartered in Atlanta, GA.

Responsibilities:

  • Responsible for the end-to-end engineer and quality of the service
  • Move, Add and Change Reviews and Requests for end-users
  • Troubleshoot/resolve service and/or implementation issues
  • Coordinate with other employees and departments/organizations
  • Conduct and provide support for Telephony/UC related technologies including backup/recovery, monitor, and archiving
  • Maintain an in-depth knowledge of the Telephony/UC configuration/installation infrastructure
  • Brief management on performance data analysis and architecture related to Telephony/UC services as scheduled
  • Respond to emergency requests for mission critical Telephony/UC services
  • Provide administration support for the Telephony/UC Enterprise Services (AudioCodes Gateways, video, voice and data/etc.)
  • Provide low-level trouble-shooting support of all Telephony/UC services
  • Participate/assist with security validation of the Telephony/UC environment, analysis of risk, security, and continuity of operations and other related support of Telephony/UC systems services
  • Participate in activities related to Telephony/UC environment tracking/documentation as needed for security and data-resolution problems/troubleshooting
  • Adhere to and enforce change management and compliance processes related to the Telephony/UC environment
  • Maintain and perform periodic testing of disaster recovery procedures for the Telephony/UC environment
  • Participate in defined team projects and activities such as new deployments, mailbox load balancing
  • Move/Add/Changes, meetings, etc
  • Perform after hours and/or weekend maintenance activities as scheduled; conducting system tests after applying patches, software installs, upgrades or hardware installs/upgrades
  • Identify and resolve Telephony/UC issues and create/maintain documentation of the root cause of any problem in the Telephony/UC environment
  • Provide service level support for customers, vendors and provide On-Call support for the organizations Telephony/UC environment working through the service desk
  • Perform script administration tasks and report using PowerShell or other script technology,
  • Develope scripts for automating processes within the environment
  • Provide tier 2, and tier 3 troubleshooting support of Telephony/UC issues; investigate user escalation calls, finding optimum solutions for both users and the organization
  • Schedule routine Telephony/UC environment audits and maintain system inventory and documentation
  • Schedule, distribute and develop reports for established reporting cycles and ad-hoc reports
  • Maintain and document Telephony/UC topology changes for historical documentation

Qualifications:

  • Proven expertise and advanced knowledge in the area of integrating Microsoft Skype for Business (2015) / Microsoft Teams with UC platforms
  • 5 years of experience minimum
  • Possesses strong analytical skills, with ability to troubleshoot issues, identify root cause, and implement corrective actions
  • Complete understanding of call admission and session border control
  • Experience supporting large-scale Voice over IP (VoIP) networks
  • Experience and knowledge enabling Skype for Business 2015 Enterprise Voice, integrating IP-PBX, Direct SIP, and SIP Trunking
  • Experience with various networking and video protocols including Session Initiation Protocol (SIP), H.323, H.460, H.264, and RSVP network aware CAC, and analog trunking
  • Experience with QoS
  • Experience with UC features such as real-time presence and availability, IM, chat, audio, and video conferencing, and real-time collaboration
  • Experience with Active Directory
  • Ability to provide hands-on technical expertise and guidance in design, engineering, configuration, implementation, operation, maintenance, security, and administration of client's UC environment
  • Data Network knowledge preferred

Education:

  • Bachelor's degree from an accredited college or university in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math or equivalent experience

Required Clearance:

  • Candidate must be able to obtain and maintain an access clearance and pass drug and background checks

Desired:

  • Excellent communications skills (written and oral)
  • Proven ability to capture and analyze requirements

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visitwww.sigconsult.com.Signature Consultants is the parent company toHunter HollisandMadison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department ator 888.838.1020.

Vacancy expired!

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