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  • ID
    #17567765
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Leidos
  • Date
    2021-07-30
  • Deadline
    2021-09-28

Vacancy expired!

Description

Job Description:

Leidos is seeking a System Administrator to support a large enterprise IT contract for the DOD, ISEO. The System Administrator will support operations across multiple geographic locations. The System Administrator provides deployment, operations, maintenance and ensures high availability of email systems and email retention systems for; maintain systems for email journaling, archiving, and eDiscovery; Conduct eDiscovery, FOIA search, investigation requests, data spill cleanups, and record management / CAPSTONE data export requests as required on local and cloud platforms. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.

Primary Responsibilities
  • Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) in order to perform technical software configuration, rebooting, and other remedial actions.
  • Provide support implementation, troubleshooting and maintenance support. Rapidly distinguish isolated user problems.
  • Provides shall deployment, operations, maintenance and ensures high availability of email systems and email retention systems for; maintain systems for email journaling, archiving, and eDiscovery; Conduct eDiscovery, FOIA search, investigation requests, data spill cleanups, and record management / CAPSTONE data export requests as required on local and cloud platforms.
  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
  • Establish comprehensive availability and capacity management solution using lessons learned
  • Develop solutions to technical issues.
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
  • Support customer requirements in a 24/7/365 environment and schedule.
  • Update operations and maintenance documentation for 24/7/365 personnel. Update operations and maintenance documentation for 24/7/365 personnel.
  • Mentor junior team members and may supervise others.

Basic Qualifications
  • Experience with interacting with customers to handle service inquiries and problems.
  • Experience working as a Tier 2 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software.
  • Experience with Office 365
  • Experience with Microsoft Exchange
  • Knowledge of integrating C2S Glacier and Enterprise Vault to reduce reliance on on-premises storage of archived data
  • Experience troubleshooting issues in a growing environment.
  • Time management skills.
  • Strong oral and written communications skills.
  • Track record of working effectively within a team, and support to peers toward improved processes and results.
  • Experience with support ticket management systems.
  • Experience mentoring others and/or supervising others.
  • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
  • The candidate must have Bachelor's Degree with 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.

Clearance
  • Due to the nature of the government contracts we support, US Citizenship is required.
  • An active TS/SCI with Poly required for Position or TS/SCI and willingness to get a poly.

External Referral Bonus:Eligible

External Referral Bonus $:5000

Potential for Telework:No

Clearance Level Required:Top Secret/SCI with Polygraph

Travel:No

Scheduled Weekly Hours:40

Shift:Day

Requisition Category:Professional

Job Family:Systems Administration

Pay Range:

Vacancy expired!

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