Apple Premier Partner, Full Time Associate

Small Dog Electronics is seeking a friendly, dynamic Apple enthusiast to join our retail staff full time at our Flynn Ave location. Currently this is a Monday - Friday position which also includes a benefit package including health, dental and paid time off.

QUALIFICATIONS/REQUIREMENTS:

A fierce commitment to customer service, knowledge of and passion for Apple products, an understanding of the digital lifestyle, keen attention to detail and weekend availability is a must! Our retail store is open Monday - Friday from 10-6

Strong customer service skills, ability to work with users with a variety of technical knowledge, follow through on customer requests and ability to multitask is a must. Passion for technology and customer service. We take customer service very seriously and believe customers should all have the same consistent experience no matter what staff member is helping them. You do not have to be an Apple user to apply, but it is preferred. We will provide training on Apple products to the right individual.

RESPONSIBILITIES

-Managing workflow in a fast-paced retail environment, which also includes a full-service call center

-Ability to multitask, retail can be fast paced and we offer a variety of specialized services

-Email correspondence and follow-up with customers

-Providing the best customer service experience before, during and after the sale to strengthen customer loyalty, we aim to be "always by your side"

- Following proper PPE requirements during COVID-19 are required by all staff, including wearing masks and frequently cleaning surfaces.