Rental & Repair Reservation Agent l Winter Seasonal

RESORT OVERVIEW:

Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Do you know mountain equipment? Are you naturally friendly and hardworking? Then you may be a great fit for our skilled team as a Rental & Repair Reservation Agent. As a first point of contact for many Sugarbush guests, Rental/Repair Staff are an important component of the overall guest experience. We are a busy shop that facilitates and manages guest needs while maintaining a pleasant and helpful atmosphere.

RESPONSIBILITIES:

• Duties include greeting guests in a professional manner while assisting them with their rental & repair needs, booking and processing rental reservations, answering phones, and utilizing a point of sale for customer transactions.

QUALIFICATIONS:

• Must be able to process customers efficiently with excellent customer service skills.
• Requires ability to juggle a variety of tasks- adjusting to differing levels of business from a high demand day to slow periods of inactivity.
• Must have a solid work background.
• Ability to work holidays and/or weekends.

COVID-19:

The well-being of our employees, guests, and communities is our top priority as we deliver enhanced operations to help combat the spread of COVID-19. To that end, we have introduced a new Extended COVID Leave Policy, where, in conjunction with other programs, employees may take paid sick leave, up to a maximum of two weeks, due to qualifying reasons related to COVID-19.

Sugarbush Resort is an Equal Opportunity Employer

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

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