Customer Service Representative

Description n this role, the successful candidate must have demonstrated experience handling patients with efficiency and accuracy to broad customer base.Our client in West Valley is looking for Patient Service Representatives to join their team! In this role, the successful candidate must have demonstrated experience handling patients with efficiency and accuracy to broad customer base.Responsibilities: Perform registration and basic insurance verification. Collections and patients’ billing information Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool. Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas. Prepare documents for imaging/scanning into electronic patient record. Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required. Copying and or faxing documents to ancillary areas or physician offices Maintain inventory control of forms and paper supplies needed in area. Assist with all possible account resolutions pertaining to patient balances. Perform all other duties and projects as assigned.Required Qualifications: High school diploma or GED required Experience with customer service Computer savvy with experience navigating between multiple systems simultaneously Must have MS Office Experience and excellent typing skills Must have a high degree of customer service skills in order to communicate effectively with patients, visitors, physicians and care teams Must demonstrate problem-solving abilities and high attention to detail Requirements Customer Service ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .