Customer Service Representative - Remote

Customer Service Representative - Remote Jobs

Login

UT, USA

11.50

Hourly

Full Time

Email Me Similar Jobs Email Me This JobWilson Electronics is continually leading the way for more people to stay connected anytime, anywhere. With our variety of product offerings and 20 years of experience in the cell phone booster arena, we can solve most connectivity problems.Looking for a career with a path for advancement? We do not just develop great products; we develop great people! After being recognized numerous times as one of the best companies to work for in the state and receiving many awards for our products, there has not been a better time to join Wilson Electronics. We need more high performers to join our team to keep up with our growth. We offer a highly competitive salary, one of the best benefits packages anywhere, and an amazing culture where our people love coming to work.If you have a strong customer focus, a sense of ownership and are data driven; if you appreciate transparency but not bureaucracy and you're looking for growth and a fun place to work, then Wilson Electronics is the place for you!Position overview:The Customer Service Representative position involves resolving customer issues regarding the installation and troubleshooting of our mobile communication products via inbound telephone calls. Position will be a remote work from home position. All needed equipment including a computer will be provided. Must be located in the state of Utah or within 50 miles from St. George, Utah.Position is hired as Seasonal for a period of up to 6 months with the possibility of becoming permanent depending on company need and job performance.Two positions available:Full time bilingual (Spanish) position Monday through Friday roughly 8 am to 5 pm MST (some flexibility on hours is available). Must be willing to work occasional Saturdays and holidays as needed.

Full time position every Saturday 9 am to 3 pm MST. Additional days are flexible. Must be willing to work occasional holidays as needed.

A day on the job may include:Demonstrate knowledge and experience in mobile communications devices and/or electronics

Address and solve customer-related issue in a timely manner

Complete all work duties within an expected time frame

Be patient, courteous and friendly with customers at all times

Exhibit a positive attitude

Perform other tasks as assigned

This job may be for you if can:Lift 15 pounds

Sit for up to 8 hours a day

This job may be for you if have:Must have a high school diploma or equivalent

Strong computer skills including familiarity with Windows-based programs such as Microsoft productivity tools (e.g., Excel, Word, and Outlook)

Excellent verbal and written communication skills

Extra Awesome:Previous Customer Support experience preferred

Fluent in Spanish preferred

Please complete application if interested. This posting will close when filled.