-
ID
#32333449 -
Job type
Permanent -
Salary
$42,555 - $69,756 -
Source
Salt Lake County -
Date
2022-01-13 -
Deadline
2022-03-14
Service Desk Specialist II & III - Health Department
Utah, Salt lake city, 84101 Salt lake city USAPermanent
Vacancy expired!
- Maintains, administers, and architects deployment tools/and servers that are utilized for new system and application deployments.
- Maintains and administers software scans for reporting of applications, and software tracking/licensing
- Utilizes and administers LanSweeper, and IBM BigFix for application rollouts, scans, configuration changes, and identifying how scripting should be utilized.
- Provides advanced technical assistance to Desktop Technical Support Specialist I
- Diagnoses, repairs, and installs computer related hardware and/or software systems.
- Manages, maintains, installs, troubleshoots, and upgrades computer systems, servers, printers, point of sale systems, mobile devices and peripheral devices for performance and security related issues.
- Manages, automates, updates and backup Microsoft Deployment Servers
- Creates deployment packages where applicable for various end user applications, utilizing deployment scripting
- Provides desktop networking connectivity (including wireless) support.
- Provides advanced assistance through the Help Desk's Technical Support Line.
- Develops, updates, and maintains technical documentation
- Analyzes trends to prevent negative impact to infrastructure.
- Conducts after-action-reviews and addresses root cause and records resolution findings.
- Coordinates activities with network services, security, application, and infrastructure groups.
Vacancy expired!
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