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  • ID
    #19043933
  • Job type
    Full-time
  • Salary
    TBD
  • Source
    Zscaler
  • Date
    2021-09-01
  • Deadline
    2021-10-31
 
Full-time

Vacancy expired!

Job Description

Position Overview:

The Deployment team at Zscaler helps customers properly deploy their Zscaler solution. A Professional Services Consultant at Zscaler is a senior technical individual contributor, traveling to customer sites to assist in proper design and deployment.

In this role, you will be a key field resource, working hand-in-hand with the deployment team, partners and customers, to provide deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed.

Responsibilities:

  • Provide deployment advisory services including best practice design, recommendations, and configurations
  • Travel to customer locations to assist customers in short-term professional service engagements
  • Assist deployment customers with testing or troubleshooting. Escalate to support as required
  • Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
  • Become a Zscaler cloud services expert through self study, company training, and a desire to excel
  • 50% travel per month
  • Other duties or projects, as assigned

Qualifications

Minimum Qualifications:

  • 12+ years of prior work experience in similar positions (e.g. Solutions Architect, Systems Engineer, Technical Marketing Engineer, or a Support Engineer).
  • Minimum Education: Technical bachelor’s degree and/or equivalent work experience.
  • Deep understanding of networking or security in Enterprise environments.
  • Able to learn and support cutting-edge technologies while context-switching.
  • Strong understanding of how to navigate technical and architectural discussions.
  • Comfortable talking about technical topics/issues with business people and business topics/issues with technical people; Able to express complex concepts in plain language to reach broader audiences.
  • Excellent communication and follow-up skills across internal and external organizations.
  • Ability to travel to partner sites, conferences, and other related events as required.
  • Professional experience architecting and operating solutions built on (in order of preference): Azure, AWS, and GCP
  • Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM.
  • Industry certifications such as CCIE, JNCIE, CISSP or CCSP preferred.
  • Working knowledge of authentication systems such as LDAP and MS Active Directory
  • Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS protocols
  • Familiarity with Proxy and SSL
  • Familiarity with IIS Web Server administration
  • Versatile with using various operating systems including Windows, Mac, and GNU/Linux
  • Hands-on knowledge with network troubleshooting using tools such as Wireshark, tcpdump, Traceroute, and MTR
  • Experience with Symantec DLP preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-DS1

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Vacancy expired!

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