-
ID
#19043933 -
Job type
Full-time -
Salary
TBD -
Source
Zscaler -
Date
2021-09-01 -
Deadline
2021-10-31
Professional Services Consultant
Utah, Salt lake city, 84101 Salt lake city USAFull-time
Vacancy expired!
Job Description
Position Overview:The Deployment team at Zscaler helps customers properly deploy their Zscaler solution. A Professional Services Consultant at Zscaler is a senior technical individual contributor, traveling to customer sites to assist in proper design and deployment.
In this role, you will be a key field resource, working hand-in-hand with the deployment team, partners and customers, to provide deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed.Responsibilities:- Provide deployment advisory services including best practice design, recommendations, and configurations
- Travel to customer locations to assist customers in short-term professional service engagements
- Assist deployment customers with testing or troubleshooting. Escalate to support as required
- Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
- Become a Zscaler cloud services expert through self study, company training, and a desire to excel
- 50% travel per month
- Other duties or projects, as assigned
Qualifications
Minimum Qualifications:- 12+ years of prior work experience in similar positions (e.g. Solutions Architect, Systems Engineer, Technical Marketing Engineer, or a Support Engineer).
- Minimum Education: Technical bachelor’s degree and/or equivalent work experience.
- Deep understanding of networking or security in Enterprise environments.
- Able to learn and support cutting-edge technologies while context-switching.
- Strong understanding of how to navigate technical and architectural discussions.
- Comfortable talking about technical topics/issues with business people and business topics/issues with technical people; Able to express complex concepts in plain language to reach broader audiences.
- Excellent communication and follow-up skills across internal and external organizations.
- Ability to travel to partner sites, conferences, and other related events as required.
- Professional experience architecting and operating solutions built on (in order of preference): Azure, AWS, and GCP
- Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM.
- Industry certifications such as CCIE, JNCIE, CISSP or CCSP preferred.
- Working knowledge of authentication systems such as LDAP and MS Active Directory
- Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS protocols
- Familiarity with Proxy and SSL
- Familiarity with IIS Web Server administration
- Versatile with using various operating systems including Windows, Mac, and GNU/Linux
- Hands-on knowledge with network troubleshooting using tools such as Wireshark, tcpdump, Traceroute, and MTR
- Experience with Symantec DLP preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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What You Can Expect From Us:
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Vacancy expired!
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