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  5. Director - Service Availability Engineering
  • ID
    #45865449
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Charles Schwab & Co., Inc.
  • Date
    2022-09-20
  • Deadline
    2022-11-18

Director - Service Availability Engineering

 Texas, Westlake, 76262 Westlake USA
 
Permanent

Vacancy expired!

Your Opportunity

Personalized Investing Engineering (PIE) develops and operates Schwab's most innovative products with a primary goal of delighting our clients while empowering them to meet their financial objectives. PIE leads delivery of three products, each with a common focus of personalizing the investment experience to the needs of our customers. We invite you to learn more by visiting our product descriptions for Thematic Investing , Intelligent Portfolios , and Financial Planning . We are seeking a talented people leader who is passionate about protecting the trust our customers place in our applications by leading teams focused on application observability, resilience, availability, deployment, and security. In this role, you are responsible for the production operations of all PIE applications running on private & public cloud (AWS) platforms. Reporting to the PIE Managing Director, you will operate with autonomy while collaborating closely with development leaders to ensure your mutual needs and roadmaps are met. You will lead other people leaders and some senior individual contributors.

What you are good at

  • Identifying talent, recruiting, hiring, and equipping leaders and teams for growth.
  • Effective coach and mentor while providing direct and timely performance feedback; experience setting direction, tracking progress, and ensuring accountability.
  • Effectively inspire and influence teams and partners in delivering technology enabled solutions that meet business needs.
  • Defining and communicating strategy and vision and influence across the Enterprise and then execute at scale in a dynamic environment.
  • Partnering and consulting to iteratively deliver solutions while establishing a high bar for production readiness.
  • Leveraging data to inform your decisions, and that of your teams and applications.
  • Building enduring relationships based on mutual trust and authenticity.
  • Effective written and verbal communication.
  • Effective balance of the urgent and important.

What you have

  • BA/BS Degree in Computer Science or related degree/experience
  • 10+ years of leading and managing IT managers and teams, with agile process management, financial management, resource management, and offshore resource management capabilities.
  • 5+ years of experience with running large/complex projects with multiple dependencies.
  • 3+ years of experience in Financial Services industry.
  • Broad and deep knowledge of Software Development Life Cycles (SDLC), Scaled Agile Frameworks, Process Engineering (Technical), Portfolio/Program/Project Management processes and improvements.
  • Strong interpersonal, analytical, problem solving and organizational skills.
  • Datacenter and/or public cloud application migration experience.
  • Demonstrated experience with ITSM practices/tooling while passionate about continuous improvement.
  • AWS Experience is highly desirable.
Colorado Compensation

Target Total Compensation - 194,000 - 266,000

Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home-today and in the future. Explore further .

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Vacancy expired!

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