-
ID
#45842915 -
Job type
Permanent -
Salary
TBD -
Source
Charles Schwab & Co., Inc. -
Date
2022-09-19 -
Deadline
2022-11-17
Director - Service Availability Engineering
Texas, Westlake, 76262 Westlake USAPermanent
Vacancy expired!
Your Opportunity
Personalized Investing Engineering (PIE) develops and operates Schwab's most innovative products with a primary goal of delighting our clients while empowering them to meet their financial objectives. PIE leads delivery of three products, each with a common focus of personalizing the investment experience to the needs of our customers. We invite you to learn more by visiting our product descriptions for Thematic Investing , Intelligent Portfolios , and Financial Planning . We are seeking a talented people leader who is passionate about protecting the trust our customers place in our applications by leading teams focused on application observability, resilience, availability, deployment, and security. In this role, you are responsible for the production operations of all PIE applications running on private & public cloud (AWS) platforms. Reporting to the PIE Managing Director, you will operate with autonomy while collaborating closely with development leaders to ensure your mutual needs and roadmaps are met. You will lead other people leaders and some senior individual contributors. What you are good at- Identifying talent, recruiting, hiring, and equipping leaders and teams for growth.
- Effective coach and mentor while providing direct and timely performance feedback; experience setting direction, tracking progress, and ensuring accountability.
- Effectively inspire and influence teams and partners in delivering technology enabled solutions that meet business needs.
- Defining and communicating strategy and vision and influence across the Enterprise and then execute at scale in a dynamic environment.
- Partnering and consulting to iteratively deliver solutions while establishing a high bar for production readiness.
- Leveraging data to inform your decisions, and that of your teams and applications.
- Building enduring relationships based on mutual trust and authenticity.
- Effective written and verbal communication.
- Effective balance of the urgent and important.
- BA/BS Degree in Computer Science or related degree/experience
- 10+ years of leading and managing IT managers and teams, with agile process management, financial management, resource management, and offshore resource management capabilities.
- 5+ years of experience with running large/complex projects with multiple dependencies.
- 3+ years of experience in Financial Services industry.
- Broad and deep knowledge of Software Development Life Cycles (SDLC), Scaled Agile Frameworks, Process Engineering (Technical), Portfolio/Program/Project Management processes and improvements.
- Strong interpersonal, analytical, problem solving and organizational skills.
- Datacenter and/or public cloud application migration experience.
- Demonstrated experience with ITSM practices/tooling while passionate about continuous improvement.
- AWS Experience is highly desirable.
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