-
ID
#4704672 -
Job type
Full-time -
Salary
TBD -
Source
Peripheral Energy, Inc.™ -
Date
2020-09-01 -
Deadline
2020-10-31
Administrative Clerk
Texas, Ustx 00000 Ustx USAFull-time
Vacancy expired!
Job Description
Job SummaryWe are seeking a Customer Service/Clerical Assistance to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Responsibilities- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Field phone calls, emails, and chat requests
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with the credit department to resolve disputed credit items
Qualifications
Requirements and Qualifications- High school diploma or equivalent
- Customer service experience a plus
- Experience with corporate phone systems or switchboard preferred
- Flexible schedule
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!
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