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  • ID
    #7258193
  • Job type
    Permanent
  • Salary
    USD $40k - 60k per year 40k - 60k per year
  • Source
    Randstad Corporate Services
  • Date
    2020-12-23
  • Deadline
    2021-02-21
 
Permanent

job summary:

We are looking for a client integrations support specialist for a permanent position with one of our premier clients in San Antonio Texas. The individual will provide customer service support to clients. Identifies issues and responds in a comprehensive and timely manner.

-1-2 years of claims experience required

-Customer service experience required

-Helpdesk experience is a plus

location: San Antonio, Texas

job type: Permanent

salary: $40,000 - 60,000 per year

work hours: 8am to 5pm

education: High School

responsibilities:

  • Promptly and professionally respond to client inquiries via phone and email
  • Troubleshoot and provide resolution to client issues
  • Logging and prioritizing issues
  • Schedule meetings/follow up with implementation team and client
  • May visit client site to assist with implementation or emergencies
  • Train clients on system and address any issues

Skills and Requirments

  • Property Desk Adjuster experience (1-2 years)
  • Proficient with Windows O/S environment and Microsoft Office
  • Demonstrates a professional demeanor/excellent customer service
  • Excellent verbal communication; active listening skills
  • Excellent written communication and documenting skills
  • Ability to accept and apply constructive feedback from leadership
  • Ability to problem-solve efficiently and adapt quickly to changes
  • Comfortable in multi-tasking and high-energy environment
  • strong organizational, communication, and follow up skills are a MUST
  • Must be accurate and detail-oriented.
  • Helpdesk experience is a plus

qualifications:

  • Experience level: Experienced
  • Minimum 1 year of experience
  • Education: High School

skills:
  • Desktop Support (1 year of experience is preferred)
  • Customer Relationship
  • Claims (1 year of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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