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  • ID
    #9615460
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    iTech US, Inc.
  • Date
    2021-02-01
  • Deadline
    2021-04-02
 
Contract

Vacancy expired!

We have excellent opportunity of

Analyst -Nice In Contact role at

Plano, TX, and your profile seems to be good match, please review the Job description below,

Role: Analyst -Nice In Contact

Location: Plano, TX

Long term contract

Job Description
  • Experience as Analyst in Nice In Contact cloud solutions or other IVR on Cloud solutions.
  • Involved in the design or modification of business systems or IT systems related to NICE In Contact Cloud solutions.
  • Interaction with the business stakeholders and subject matter experts in order to understand their requirements, problems and needs to design the NICE In Contact cloud solution.
  • Gather & Create documents, and analyzes business needs and requirements.
  • Create Business Requirement Documents up to organization standards. Understand and provide business solutions on the applications.
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Improves systems by studying current practices; designing modifications. Recommends controls by identifying problems; writing improved procedures.
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends. Contributes to team effort by accomplishing related results as needed.
  • The analyst documents the functional and, sometimes, technical design of the system. SDLC knowledge exposure.
  • The analyst interacts with system architects and developers to ensure the system is properly implemented.

Education :At least a bachelor’s degree (or equivalent experience ) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required

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