Senior Business System Analyst

Company Description

• Passion - A feeling of intense enthusiasm towards or compelling desire for something. Passion can range from eager interest in or admiration for an idea, proposal, or cause; to enthusiastic enjoyment of an interest or activity.
• Collaboration - The process of consistently and proactively involving two or more people or organizations to work together to complete a task or achieve a goal.
• Accountability - Taking responsibility for your actions and the outcomes of those actions, reliably delivering on commitments, showing others you can be trusted to know what to do what you say you will do.
• Innovation - The process of identifying new ideas, creative thoughts, or new devices/methods to solve new requirements, articulated needs, or existing market needs.
• Appreciation - An outwardly visible expression of gratitude, thankfulness, or gratefulness, shown because of having received kindness or other types of generosity or goodwill.
• Embracing Global Diversity - Willingly and enthusiastically accepting and supporting the delivery of services utilizing he right role in the right geography based on the work to be done.

• Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• Consistently achieving results, even under tough circumstances.

• Rebounding from setbacks and adversity when facing difficult situations.

• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Actively seeking new ways to grow and be challenged using both formal and information development challenges.

• Facilitating effective project requirement/solution meetings while exhibiting confidence.
• Helping implement technology solutions in a cost-effective way and builds key relationships with stakeholders/partners.
• Ensuring the product backlog contains a healthy number of Epics to break down into a Feature level, ideally through a combination of ideas submitted from the client and Epsilon.
• Understanding business needs, program goals, and underlying solution to balance incoming requests/suggestions with capabilities and budget.
• Continual learning to stay abreast of industry trends and insights, as well as Epsilon products and services.
• Leveraging appropriate subject matter experts to obtain architectural guidance to ensure extensible, stable, and flexible technical recommendations.
• Partnering with the technical team, scrum masters, product owners, and Agile development teams to ensure seamless transition from Concepting to Build.
• Documentation of solution through descriptive narrative detail and diagramming to obtain consensus and alignment across internal and external stakeholders.
• Estimation of level of effort using relative and absolute sizing at various stages of product development.
• Tracking requests in progress to achieve expedient time to market metrics while exceeding customer expectations on solutions delivered.
• Conferring with client partners to understand creative or other requirements that may influence design.
• Auditing solutions to determine platform, partner, client, testing, or other dependencies that may arise throughout the course of delivery.
• Ensuring all prerequisites are met prior to grooming and refinement of stories.
• Mentoring junior BSAs on the team.

• Strong written/verbal communication skills, including the ability to influence a wide range of stakeholders across all roles and levels.
• Solid understanding of Relational Database Management Systems
• Proficient in SQL
• Proficient with Business Intelligence tools (e.g., Cognos)
• Understanding of Email tools and technologies is a plus
• Solid understanding of marketing concepts
• Working knowledge of project management methodologies and creation of defined artifacts
• Experience in Agile/Scrum development is a plus
• Requires 5 years of related experience
• MS Office including Excel, Word, PowerPoint, and Visio.