-
ID
#6119436 -
Job type
Contract -
Salary
Depends on Experience -
Source
3coast -
Date
2020-11-24 -
Deadline
2021-01-23
Service Desk Support
Texas, Houston, 77001 Houston USAContract
Vacancy expired!
- Provide customer support remotely as well as deskside
- EXCELLENT technical support with attention to detail
- Strong level 1, 2, and 3 support
- Work with other IT groups to escalate issues
- Support desktop operating systems and applications including, but not limited to
- Desktop O/S - Windows 7/10
- Microsoft Office 2016 (Outlook, Word, Excel, PowerPoint)
- Adobe Reader/Pro
- Mobile Device Support
- Software specific to
- Workstation virus protection (McAfee)
- Spyware removal utilities
- Remote access support (VPN and RDS)
- Active Directory user and device administration
- Desktop, laptop and printer hardware support
- New workstation configurations and setup
- Support email on iPhone/Android devices
- Limited server and network/router troubleshooting/support
- Minimum five years help desk and deskside support experience required
- College Diploma (or equivalent experience)
- Excellent troubleshooting and analytical skills
- Ability to take the initiative to learn and apply technical skills
- Experience with Windows 7 and Windows 10 operating systems
- Experience with configuration and setup of PC’s, printers and mobile devices
- Working knowledge of Active Directory / Exchange
- Experience with MS Office 2016/O365 (i.e., Word, Excel, PowerPoint and MS Outlook).
- Experience with Service Desk software is a plus
- Ability to work independently
Vacancy expired!
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