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  • Source
    BizTech Solutions Inc
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  • 5+ years of experience on ServiceNow Platform
  • 1+ years of experience with ServiceNow ITOM Service Mapping implementations
  • Should have experience developing Tag Based Service Maps, Bulk Import and manual single service map
  • Should have good understanding of ServiceNow CMDB Architecture & Discovery
  • Understanding of Public Cloud architecture - Server Hosting, Application Hosting, Discovery
  • Understanding of Windows Scripting, PowerShell, SSH, SNMP
  • Ability to discuss credentials, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers
  • Acquaintance with Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware
  • Knowledge of protocols, i.e., HTTP, TCP, SNMP, SOAP, and REST Knowledge of databases and connectors
  • Experience integrating with tools to federate data into the CMDB
  • Ability to Deliver technical workshops on ITOM:, Service Mapping, Cloud Management - for show casing OOTB functionality,
  • Understanding of Ruby and Java RegEx

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