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  2. Texas
  3. Frisco
  4. Customer service
  5. Desktop Administrator II
  • ID
    #17811741
  • Job type
    Permanent
  • Salary
    $37,000 - $51,000
  • Source
    Transplace
  • Date
    2021-07-28
  • Deadline
    2021-09-26

Desktop Administrator II

 Texas, Frisco, 75033 Frisco USA
 
Permanent

Vacancy expired!

Review (Review the requirements, as provided, to make sure they are understandable.)Implement (Make changes to the appropriate equipment, or configurations, of equipment and application features and functions to realize the prescribed behavior, as per the requirements.)Test (Test the function and flow of the changes to make sure that all of the requirements have been satisfied, and that no conflicts have been introduced.)Support (Provide support for answering questions and giving direction to how the changes meet the requirements.)Improve (Provide feedback on the quality of requirements, in terms of completeness, understanding, and testability.) Primary Job Accountabilities:

  • Review (Review the requirements, as provided, to make sure they are understandable.)

  • Implement (Make changes to the appropriate equipment, or configurations, of equipment and application features and functions to realize the prescribed behavior, as per the requirements.)

  • Test (Test the function and flow of the changes to make sure that all of the requirements have been satisfied, and that no conflicts have been introduced.)

  • Support (Provide support for answering questions and giving direction to how the changes meet the requirements.)

  • Improve (Provide feedback on the quality of requirements, in terms of completeness, understanding, and testability.)

Performance/Impact Analysis (Make an assessment on the performance, or other impact the requirement may have on existing environments and the customers affected by the change. Report any risky changes, or changes that would have significant change in behavior, performance, resource utilization, or any other significant factor.)Skills:
  • 2-4 years’ experience supporting Windows PCs
  • Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
  • Experience installing software, patches, updates on Desktops, Laptops, Servers
  • SCCM Administration experience
Experience troubleshooting basic network, software, printing problems Customer Service Experience a must.Physical and Mental Demands:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or tasks. While performing the functions or tasks of the job, the employee is regularly required to sit; talk and hear; use hand to finger, handle, and feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
Must have ability to appraise, evaluate and adequately respond to environmental strain and emotional stress. Troubleshooting; time management, decision-making, emergency response, time constraints, analysis and implementation.Education:
  • Bachelor (4-year) degree, with a technical major, such as engineering or computer science.

Vacancy expired!

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