Business Systems Analyst - Distribution Centers

Job Description

Reporting to the Sr Director of Global Technology (GTO), Supply Chain Logistics and Planning. The position drives system and process alignment across the DC network by maintaining, updating, and evaluating enhancement needs of DC systems. This role supports Global Logistics US-based distribution centers as the main point of contact for IT related issues in the DC network.

• Drive Distribution Center Network System & Process Alignment
• Ensure proper processes and document requirements are being followed across the DC Network
• Engages in rigorous root cause analysis, problem solving and solution implementations.
• Ensure system processes work in a manner that adheres to DC shipping processes and customer requirements
• Support DC network by maintaining and updating systems and data used by the DC’s. Systems include but not limited to DST, AS400, Mimics, DST, Omni, Monarch, Package Program, Application Xtender, MobiControl.
• Update and maintain zip zones and rates in Package Program, Pro-Numbers, SCAC Codes, Ship points, Freight Class, Customer Manifest.
• Identify, vet, review with leadership, and implement process improvements
• Support Global IT as DC Network Point of Contact
• Provide end user desktop support in conjunction with Corporate GTO
• Trouble shoot system issues to ensure that work flows through properly in each system.
• Work with multiple departments to validate and approve new label requirements
• Assist in assessing IT equipment needs and make recommendations

• Primary conduit to supply chain DC business leadership and personnel in technology modernization initiatives across all phases of the project lifecycle (analysis, design, build, test, deploy)

• Responsible for working with the DC business team to gather detailed requirements and processes

• Applying leading practices to requirements and processes and facilitating the development of to-be processes to be deployed on the modernized platform which effectively support Mattel’s supply chain operations characteristics.

Qualifications

• Plus 5 or more years related experience and/or training. or equivalent combination of education and experience
• Expert understanding of various modern technology platforms that support supply chain distribution and fulfillment, ideally in the B2B CPG, fashion industries.
• Expert program management skills including the ability to effectively integrate and manage competing resources.
• Expert relationship management/networking skills.
• Expert verbal and written communication skills.
• Demonstrated expertise with negotiating conflicts
• Expert leadership skills; prior management experience within supply chain technology.
• Knowledge and experience with deploying operating systems, applications, patch management and desired configurations
• Working knowledge of the following will be advantageous: Windows OS, Microsoft OS technologies such as Windows7-8 and Windows10; iSeries / AS400; MDM solutions, and ITIL qualification

Additional Information

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.

• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.

• We execute:We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.