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  • ID
    #4634638
  • Salary
    TBD
  • Source
    Mercury Z
  • Date
    2020-08-21
  • Deadline
    2020-10-20
 
Full-time

Vacancy expired!

Mercury Z is a leading solutions company in the telecommunications industry. We are always on the look-out for talented individuals to join our team. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you.We are looking for Customer Service Representatives to manage inbound/outbound calls and assist customers. This is a remote, work from home position. Candidates must have their own computer and internet connection.Candidates must be able to speak English and Spanish fluently.Pay rate $13/hr25-30 hrs/weekMultiple shifts available between 8am EST and 11pm EST Monday through SaturdayDuties may include, but are not limited to, the following:

Manage inbound and outbound calls in a timely manner

Follow communication ?scripts? when handling different topics

Identify customers? needs, clarify information, research issues and provide solutions

Schedule appointments if necessary

Navigate computer programs and/or databases

Data entry

Maintain electronic files

May be required to perform additional duties and tasks as required by the Company

Basic Qualifications

Excellent English skills, both written and verbal

Spanish speaking skills, both written and verbal

Excellent customer service skills

Good PC skills

Strong multitasking and time management skills

Great attention to detail

Requirements:

Computer

Internet connection

Ability to work from home

Vacancy expired!

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