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  • ID
    #45891294
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Progilisys Solutions LLC
  • Date
    2022-09-22
  • Deadline
    2022-11-20

Vacancy expired!

Complete Description

Our client is seeking Phone Support agents for a short term contract (with possibility of extension or conversion to FTE) servicing a rapidly expanding customer contract.

What you will do:
  • Take inbound calls
  • Resolve issues for callers
  • Route and transfer calls to escelation teams
  • Appointment setting
  • Work a regular 5 day per week schedule at our client's El Paso Office - 100 Stanton Street

  • Required Skills and Competencies
  • Computer literacy - comfortable using applications in a Windows based desktop environment
  • High attention to detail - able to enter data quickly and accurately with minimal errors
  • Competent using MS Word for document creation and modification
  • Competent using MS Excel for data gathering / tracking
  • Ability to touch type
  • Comfortable working in a high intensity environment
  • Time management skills
  • Self motivated to be highly productive
  • Ability to collaborate with team members to solve problems.
Working Conditions
  • Training and work schedule - 8 - 4:30pm local time
  • Works within a standard office environment with dual screens, computer, keyboard in a cubicle.
  • Extensive computer work with prolonged periods of sitting
  • Cubicles are spaced out for safety
Additional note
  • D ue to security restrictions, all candidates must be s and be able to pass a background check and drug screen.
  • The first week of work will be a training week. There can be no time off during this week. Any missed work this week may be grounds for termination.

If you are interested in this opportunity, please send us your resume, availability to interview and salary requirements immediately. If you are not and know of someone that qualifies or is looking for opportunities, please forward their contact information.

Vacancy expired!

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