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  • ID
    #49532116
  • Job type
    Contract
  • Salary
    TBD
  • Source
    Bravo Technical Resources
  • Date
    2023-03-23
  • Deadline
    2023-05-22
 
Contract

Vacancy expired!

Title: IT System Administrator

Duration: 6+ Months contract to Hire

Location: Remote with 30% travel

MST/PST is remote with the exception of 30% travel. They WILL do support. They MSUT be involved with ticket/issue resolution. HEAVY FORTINET EXPERIENCE. Ports/switches/telecom

Job description: Remote support desktop, laptop, iPad, network equipment, and medical devices Order or purchase, install, and maintain equipment such as printers, scanners, etc. Troubleshoot, diagnose, and resolve hardware, software, and other network and system problem Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge Install and configure remote monitoring software on workstations, servers Set up accounts, workstations and work directly with clients/end users to understand the individual needs of the business Work with cross-functional team to coordinate equipment and network deployment plan and make suggestions on systems and processes. Configuration of network electronics based on customer requirements Understanding various network, and data closet components Troubleshooting and problem resolution independently or as part of a team Focus on providing a high level of customer satisfaction throughout the solution delivery process Maintain daily communications to ensure resolution and proper follow-up Ensure that L2 / L3 testing has been completed before leaving the customer site Identify and escalate situations requiring urgent Attention Review and maintain written process documentation (Daily To do List) Inform management of recurring problems, improve training and operational procedures within a business to increase efficiency and productivity Build an internal wiki with technical documentation, manuals, and IT policies (IT Glue as the repository) Provide Weekly and Monthly Project Status Reporting to Infrastructure Management detailing business process improvements. Create and present reports to executive team members and shareholders to support recommendations

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