Medical Office Assistant Coordinator- Internal Medicine

Job Duties

Assists nursing manager / supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA’s) within one or more clinics / patient areas.

Working Supervision Given : (a) Coordinates staff schedules to ensure support of clinic operations. (b) Works closely with nursing manager / supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.

c) Assists nursing manager / supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.

d) Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and / or physicians regarding employee performance evaluations.

e) Manages vacation, sick leave, and time clock edits / approvals for MOA staff. (f) Addresses employee satisfaction data as appropriate.

Job Duties

Assists nursing manager / supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA’s) within one or more clinics / patient areas.

Working Supervision Given : (a) Coordinates staff schedules to ensure support of clinic operations. (b) Works closely with nursing manager / supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.

c) Assists nursing manager / supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.

d) Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and / or physicians regarding employee performance evaluations.

e) Manages vacation, sick leave, and time clock edits / approvals for MOA staff. (f) Addresses employee satisfaction data as appropriate.

Operations : (a) Monitors clinic workflow and ensures adherence to policies and procedures; recommends and / or implements changes as necessary to maintain efficient clinic.

b) Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.

c) Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.

Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area.

Performs MOA job duties as necessary.

May function as clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.

POCT designee to train and recertify users.

Duties performed may include one or more of the following core functions : (a) Directly interacting with or caring for patients;

b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records);

or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.

Performs other duties as assigned.

Experience and Education

High school diploma or equivalent and five (5) years experience as a medical assistant / patient care technician in a hospital or clinic setting, and successful completion of UT Southwestern supervisory training course within twelve (12) months of employment required.

Associates degree in related field and 3 years experience as a Lead MOA preferred.

Current MOA Certification required, through one of the following organizations : American Association of Medical Assistants, American Medical Technologists Association, National Association for Health Professionals, or the National Health Career Association.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.

In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of : race;

color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status;

and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

Health Benefits

PPO and ACO Options

100% Coverage for Preventative Health No Co-Pay

Tobacco-Free Incentives

Generous Prescription Drug Plan

3 Options for Dental Coverage

2 Options for Vision Coverage

Abundance of Wellness and Employee Assistance Programs

Retirement Plan

Eligibility varies by employment status)

The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting

Employee Contribution Max 7.7% of salary

Employer Contribution Match up to 7.5% of salary

Optional Retirement Program (ORP) defined contribution plan with 1 year, 1 day vesting

Employee Contribution Max of 6.65% of salary

Employer Contribution Match of 8.5% of salary

Optional Tax-Sheltered Annuity

Optional Deferred Compensation Plan

PTO Benefits

15 Paid Holidays, Eligible Day 1

8 Hours / Month Accrued Vacation

8 Hours / Month Accrued Sick Leave

Other Benefits

On-Site Day Care

Employee Discount Program

Tuition Reimbursement Program

Long-Term Disability Coverage

Short-Term Disability Coverage

Voluntary Group Life Coverage

Accidental Death & Dismemberment Coverage

Bring Your A Game.

Why are top candidates in so many professional fields including customer service, finance, and human resources, to name a few choosing UT Southwestern Medical Center as a career home?

Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways.

That’s what we can offer you.

It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences.

When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.

Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation.

That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.