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    On Demand Agility Solutions, Inc.
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L5 SCCM & Windows

Texas, Dallas / fort worth, 75260 Dallas / fort worth USA

SCCM Deployment in Server Side Wintel trouble Shooting Technical Skills:

  • Candidate with strong experience in Windows (2008 /12/16 and 2019 server) and PowerShell.
  • Exposure and Understanding to SCCM configuration.
  • Knowledge of SCCM modules e.g Application and Patch deployment module and server-side trouble shooting.
  • Knowledge of basics of ITIL (incident, change and problem management).
  • Working knowledge on VMware, Physical Hardware & Console (HP & Dell)
  • Working knowledge of Networking, Storage.
  • PowerShell experience
  • Troubleshoot Wintel systems with remote technology such as iDRAC, ILO and RDP
  • Analyze, log, track, and resolve complex issues pertaining to Patching issues related to Windows servers, and applications
  • Coordinate side efforts installations through SCCM as well as upgrades if necessary
  • Isolate and diagnose common Wintel system problems related and document system events to ensure continuous functioning
  • Knowledge in Microsoft Clustering
  • Knowledge in Windows performance monitoring related tools and techniques
Process Skills:
  • Primarily responsible for Patch Management, Patching of servers & post troubleshooting and incident resolution
  • Capable of analyzing and troubleshoot applications issues and implement break fixes as per defined SLA's and SOPs.
  • Experience & functional knowledge on baking applications.
  • Available on 24 x 7 basis in the event of emergencies and should be contactable after office hours
  • Resolve technical issues by implementing break fix.
  • Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
  • Follow established ITIL processes for managing incidents, tasks and requests for changes
Behavioral Skills:
  • Interact, co-ordinate with different teams and get the issue resolved on priority.
  • Aggressive follow up, Updating the stakeholders on the status on priority issues by following proper escalation matrix
  • Somebody who has at least 6 to 8 years of work experience in Windows Server administration.
  • Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
  • Certification: Windows Certification, ITIL, any other Technical certification.

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