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  • ID
    #4694544
  • Salary
    TBD
  • Source
    Aerotek
  • Date
    2020-08-31
  • Deadline
    2020-10-30
 
Full-time

Vacancy expired!

14 HR!Great company to work for!Health care call center positionCall center experience preferred

Provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patients suggestions and complaints. '

-Job Responsibilities

Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.

Provides timely response to patients inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards.

Provides pricing, availability, and schedules information within established guidelines.

Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.

Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient information, notifying the pharmacist of issues or changes in the patients condition.

Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism

-About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.Aerotek is acting as an Employment Agency in relation to this vacancy.Location: Dallas, TexasPosting ID: 7293330-1726Pay Rate: Up to US$14 per yearThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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