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  5. Support Engineer II
  • ID
    #32134310
  • Job type
    Contract
  • Salary
    TBD
  • Source
    Experis
  • Date
    2022-01-20
  • Deadline
    2022-03-21

Support Engineer II

 Texas, Dallas / fort worth, 75270 Dallas / fort worth USA
 
Contract

Vacancy expired!

Support Engineer

Contract Duration: 11 Months

Location: Remote

Overview:

We are looking for engineers who can use scripting and programming skills to troubleshoot and resolve issues across our distributed web services. You will own production system software deployments and ongoing software upgrades for our frontend and backend web services. Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture.

Qualifications:

  • Experience troubleshooting and debugging technical systems
  • 3-6 years of development or technical support experience
  • Experience scripting in modern program languages
  • Competency in support processes, SLA, issue resolution, monitoring, and metrics

Preferred Qualifications:

  • Self-starter with strong ownership in delivering results.
  • Competency in support processes, SLA, issue resolution, monitoring, and metrics.

Vacancy expired!

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