Senior Business Analyst

Business System Analyst

• Anticipate potential project roadblocks and identify alternatives in an independent and efficient manner
• Plan, organize and direct the implementation and/or development of supported applications in accordance with strategic business plans and industry standards on multiple large projects
• Analyze business and user needs, document requirements and implement or revise new or existing systems as necessary
• Assist with the creation, documentation and execution of test scripts for supported systems and research and implement solutions to issues identified during testing
• Responsible for analyzing and resolving functional and technical problems of Apptio
• Monitor scheduled application interfaces and provide issue resolution
• Provide production and ad-hoc reporting and interface solutions to complex query needs of the business using a variety of reporting tools
• Defines business needs for new and/or enhanced products, services or optimized business processes
• Coordinate with program development teams on software interfaces used by supported business applications
• Provide day to day functional and technical support of TBM Solution (Apptio)
• Perform monthly close of TBM Solution to ensure that the appropriate fields and data was integrated into the application
• Open and monitor vendor incident tickets
• Manage of Data loads
• Develop an understanding of TCO data and its sources and ensure data quality and accuracy for consumption
• Build through complex models to determine data flows and/or troubleshoot issues
• Engages and collaborates with technology and finance teams on Apptio initiatives such as cost transparency of technology assets, metrics and data governance
• Independently leads process & data improvement initiatives and discussions with technology and business associates
• Continues to be aware of TBM Solution's roadmap and new capabilities and identifies training or conferences to further enhance skill-set
• Gather and translate Apptio
• Identify impacts across teams and coordinates to manage dependencies and potentially competing priorities and/or customer functional and technical requirements and provide a recommended solution
• Communicate with management and business partners on business systems and project status
• Perform other duties as assigned
• Conform with all company policies and procedures

• 1+ experience with Apptio required