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  • ID
    #49585227
  • Job type
    Full-time
  • Salary
    TBD
  • Source
    ServiceNow
  • Date
    2023-03-29
  • Deadline
    2023-05-28

Vacancy expired!

Do you want to effect change? Do you want to be on the bridge providing insights to help shape the course of action we take? We are looking for a Data Rockstar!  The ideal candidate will have experience leveraging data mining technologies (Hadoop, SQL, Python, Tableau, etc.) and developing data pipelines supporting dashboards which provide a clear and transparent data driven story to multiple levels of the organization. The work will require strong partnerships across multiple departments developing data pipelines, operational metrics and providing insights which will help guide our Cloud and Infrastructure strategy.The ideal candidate should have a background in Big Data storage, analytics and statistics, experience solving data problems with creativity and simplicity as well as the ability to build intra-departmental relationships.In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.What you get to do in this role:   Deliver effective Cloud Analytics and reporting across the Cloud business, leveraging Analytics and tools. Ensure metrics are focused on driving the achievement of goals and productivity for the Cloud business.Act as a liaison between Cloud Capacity Engineering, data governance, data analytics teams and bigdata engineering teamsEnforce and follow all company policies and procedures to ensure data integrityExecute analytics projects to extract, manage, and analyze data from multiple applications, ensuring that deadlines are met.Identify business opportunities and ensure customer satisfaction.Define critical KPIs and build core operational dashboards to help teams drive operational rigor and manage performanceIdentify and implements critical metrics vital to manage and monitor the performance of overall operations including: capacity, availability, budget, and inventoryImplement organizational level dashboards including forecasting, planning, deployment, incident and problem management, and change management analytics across Cloud/Infrastructure & OperationsGenerate insights and storylines through translation of metrics and a deep understanding of our internal processes, customers, and productsSolve and present complex problems in an understandable way to stakeholders, business leaders, and executivesRemain engaged and involved with industry best practices and policies.

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