-
ID
#12784235 -
Job type
Permanent -
Salary
TBD -
Source
Genesis10 -
Date
2021-04-29 -
Deadline
2021-06-28
Change Manager
Texas, Addison, 75001 Addison USAPermanent
Vacancy expired!
- As a Change Management Specialist, your role and responsibilities will be:
- Reviewing Requests for Change (RFCs), impact analysis, readiness, risk and consequence assessment
- Creating Change documentation for review, ensuring change details are understood
- Requesting a more in-depth review of upcoming changes, as required
- Communication of upcoming changes throughout the GIS organization
- Changes implemented in the previous period.
- Failed changes - Backed out / Not implemented / Successful with issues
- Incidents that occurred as a result of change
- Participating in continuous improvement initiatives to the change management process
- As a Change Management Specialist, your skills and qualifications will ideally include:
- TIL v3/v4 Foundation certified
- Strong experience of ITSM tools (Remedy)
- Experience of Change Management Governance - Running/Attending Change Advisory Board meetings
- Demonstrable understanding of Service Management methodologies and best practice
- Strong understanding of other of the ITIL Service functions - Incident and Problem Management
- Strong Reporting skills - Ability to produce analytical and performance reporting for Management consumption (Remedy/eSmart)
- Ability to perform Thematic Analysis - Strong trend analytical skills
- Highly proficient/Expert skills in Microsoft Excel
- SharePoint/JIRA skills preferable
- Automation and scripting skills
- Demonstration of a professional, team oriented approach, coupled with strong self-motivation and personal initiative
- Be flexible, responsive, enthusiastic, have ability to work alone and as part of a team and to foster positive relationships
- Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
Vacancy expired!
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