Remote Online Sales Specialist

OverviewThe HP Online Sales Specialist is responsible for interacting directly with customers through retailer sites. In this part-time position, the online sales specialist will answer questions, attach supplies and upsell products based on the customers’ needs. In this role, it’s imperative to have a keen eye for detail and a customer service attitude. As an HP Online Sales Specialist, you will ensure that all questions asked on a retailer's site either through chat or the designated QA sections are answered. Chat interactions specialize in quickly responding to customer concerns and questions while positively representing HP through text-based conversations.What's in it for you?Work remote from home

Paid weekly

Paid training

Technology reimbursement -$50/mo

Product giveaways

Birthday off

Job Contactcdorman@2020companies.comDuties and ResponsibilitiesJob Description:Greet all customers in a timely and professional manor utilizing the eCommerce platform

Research and qualify customers for the best solution

Drive sales of all client products on supported retailer sites

Accurately document and report sales

Liaise with client product groups/quality control/other support teams when unable to find relevant information

Identify dot com product description issues

Provide sales support to the internet channel (increase online sales by focusing on customer's needs)

Builds strong partnerships across supporting departments and operations

Additional initiatives as requested

Qualifications:Must be tech savvy and enjoy working with interactive technology

1 year of experience in sales and customer service is a plus

Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, as well as ability to overcome objections to close sales

An engaging, outgoing personality and passion for helping customers

Ability to communicate well

Excellent analytical, decision making and organizational skills

Strong typing capabilities and PC proficiency essential for chat responsibilities

Displays strong multitasking capability to support engaging chat dialogs with concurrent online customers

Strong time management skills with a keen eye for details

Superior client service and demonstrated ability to grow client relationships

Ability to translate client goals and demonstrate value through digital plans

Experience with Bazaarvoice, Zendesk, Powerfront and/or social listening platforms is a plus

Strong research skills and ability to translate the research to a solid presentation

Must have reliable home PC setup to run online based programs

Next StepsApply NowSend to a FriendJob ID2021-55213Posting Location : Postal Code37901