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  • ID
    #21314027
  • Job type
    Contract
  • Salary
    $12 - 14 per hour
  • Source
    Collabera
  • Date
    2021-10-18
  • Deadline
    2021-12-16

Operations Processor 2

South Dakota, Sioux falls / SE SD, 57104 Sioux falls / SE SD USA
 
Contract

Vacancy expired!

Position Details:

Client: Fortune 500 (Banking & Financial Giant)

Role: Operations Processor

Project Location

: Sioux Falls, SD

Project Duration:

6 Months (Possibility of Extension)

Schedule: Weekdays (08:00 AM - 05:00 PM or 9 AM - 6 PM)

Job Responsibilities:

  • Customer contact is made through

    inbound and/or outbound calling to complete the investigation. May also involve contacting third parties for research.
  • Balances exceptional customer service with strong investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.
  • May be responsible for multiple

    claim

    types.
  • Closing and/or reissuing cards or accounts, researching or placing holds and restraints, reversing fees, and/or referring accounts for suspected elder abuse, identity theft, or account misuse.

PS: Require someone with prior call center environment experience.

TO SET UP AN INTERVIEW PLEASE CONTACT BELOW:

Neha Nagpure

Email: neha.nagpure@collabera.com

Phone: 973-841-2461

Documentation, Communication, Compliance,Call center,Customer Service,Telecommunication

Vacancy expired!

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