-
ID
#32261411 -
Job type
Full Time -
Salary
TBD -
Source
Teleperformance -
Date
2022-01-17 -
Deadline
2022-03-18
Automotive Sales and Service Representative - Work from Home
South Dakota, Rapid city / west SD, 57700 Rapid city / west SD USAFull Time
Vacancy expired!
Overview:
Why You'll Choose UsTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Benefits of working with TP include:- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Responsibilities:
Your ResponsibilitiesSales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns while upselling additional products available.- Connect with customers via phone/email/chat/and or social media to support their needs
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Meet sales objectives as defined
Qualifications:
What We're Looking for- High School Diploma or equivalent
- 18 years of age or older
- 6 months sales experience minimum
- Typing 25 WPM
- Be proficient in PC operation and navigation
- Able to work independently
- Have excellent communications skills, both oral and written
- Ability to work in a constantly changing and fast paced environment
- Ability to stay composed and objective
- Strong listening skills
- Experience upselling/ increasing customer benefits
- Hunger for success
- Ability to adapt and adjust to change in a positive manner
- Competitive attitude and drive for results
- Experience promoting brand awareness by offering additional products and services to meet customer needs
- Thrives as a team player in a fast-paced, high-energy, change-oriented environment
- Passion for consultative sales, recommending products or solutions tailored to each customer
- Proven record of achieving and exceeding established weekly, monthly, quarterly and annual sales goals
- Experience interacting with new and existing customers via telephone and selling products and services
- High Speed Internet required, proof of internet speed required
- Dedicated workspace
Vacancy expired!
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