ID
#17810797
Job type
Permanent
Salary
TBD
Source
BlueCross BlueShield Of South Carolina
Date
2021-08-03
Deadline
2021-10-02

IT Contracts Associate

South Carolina, Columbia, 29201

Permanent

Vacancy expired!

Summary

Assists the IT Contracts Advisor in the coordination of IT contracts management processes. Supports IT contract projects. Effectively and efficiently manages customer inquiries and resolve contract issues. Escalates contract issues to the Advisor as needed.

Description

50% Tracks status of customer/client orders and keep customers updated. Logs and manages customer/client inquiries. Works with vendors to provide updates on contract status and obtain quotes.

30% Serves as point of contact and liaison between contract and procurement teams, I/S Finance, law department, receiving, and vendor management.

20% Assists in developing and monitoring detailed operational reports. Supports the IT Contracts Advisor with managing the workload of the Contract team.

Required Education:

Bachelor's degree in any major OR
Four years of job-related work experience OR
Two years of job-related work experience plus an Associate's degree in any major.

Required Work Experience:

One year of project management support, customer service, or IT contract operations experience.
Experience with ICD (IBM Control Desk).
Experience working in the Procurement, Contracts, and/or Inventory Management departments.

Required Skills and Abilities:

Excellent customer service and organizational skills.
Effective problem solving and conflict resolution skills.
Ability to work successfully in a team environment.
Ability to learn contract and project processes.
Ability to effectively communicate both verbally and in writing to all levels throughout the organization and externally.
Ability to make sound judgement decisions and exercise confidentiality and discretion.
Strong ability to work independently.

Required Skills and Other Tools:

Microsoft Office

Work Environment:

Typical office environment.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Vacancy expired!

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