• Find preferred job with Jobstinger
  • ID
    #6082814
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    Collabera
  • Date
    2020-11-24
  • Deadline
    2021-01-23
 
Permanent

Vacancy expired!

Warwick, Rhode IslandSkills : call center,call centre,customer service,phone,call,csr,customer service representative,customer service agent,customer service representatives,customer service repDescription :

Work from home until COVID! Will eventually move to office.

Requirements:

  • Ability to work from home which includes high speed internet and a quiet place to work that is secure. (Hotspots are not allowed - high internet speed is require
  • An ability to work during the hours of operation of Monday-Friday must be flexible regarding shifts worked, which may change based on business needs. 8am-11pm EST

Training Schedule: Training hours will be between 8:00-4:30/8:30-5:00 EST .

New schedules will take affect after the completion of nesting.

Responsibilities / Expectations:-.

  • Respond to customer requests via telephone, providing excellent service to customers who have group disability insurance
  • Support special product and/or service campaigns as needed, or if solicited by the customer.
  • Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
  • Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
  • Training will be 100% virtual. Selected candidates will be required to participate in a virtual forum.
  • Participation includes, but is not limited to, daily sharing of video camera, asking clarifying questions, contributing to class discussion, and volunteering to answer questions posed by the trainer.

Vacancy expired!

Report job