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    $28.50 to $33.00 hourly
  • Source
    Robert Half
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Help Desk Analyst I

Rhode Island, Rhode island, 02908 Rhode island USA


This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. This Help Desk Analyst role is based in the Providence, Rhode Island area and is a long-term contract / temporary opportunity.

What you get to do every single day

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally


- Ability to recognize, evaluate, and resolve problems effectively

- Microsoft Office 365 experience preferred

- Strong familiarity with MS Windows 7 in an Active Directory environment

- Solid understanding of Basic Troubleshooting

- Printer Problems experience

- MS Windows 10 experience preferred

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Understanding of basic networking concepts

- Experience with IT support ticketing systems

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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