-
ID
#32192240 -
Job type
Contract -
Salary
Market related -
Source
Millennium Consulting -
Date
2022-01-21 -
Deadline
2022-03-22
Service Desk Specialist
Rhode Island, Rhode island, 02940 Rhode island USAContract
Vacancy expired!
- Single point of contact for users reporting an escalating IT related issue
- Respond to customer issues via phone, email and computer chat
- Open, update, assign and/or resolve incidents using ServiceNow
- Escalate issues to the appropriate technical teams
- Experience working on help desks using a ticketing system
- Strong customer facing skills
- Technical background
- Ability to perform password resets and other desktop tasks
- Ability to provide quick fix resolutions
Vacancy expired!
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