-
ID
#21503515 -
Job type
Permanent -
Salary
Market related -
Source
Millennium Consulting -
Date
2021-10-22 -
Deadline
2021-12-20
VOIP Engineer
Rhode Island, Rhode island, 02903 Rhode island USAPermanent
Vacancy expired!
- Analyze and deliver solutions on the MS Teams and AudioCodes platform
- Plan, deploy, manage, and maintain MS Direct Routing, Endpoints, Teams Clients, and Phone System capabilities
- Recommend tools and capabilities to optimize and enhance AudioCodes Teams experience using On-Premises, Cloud-based, and Hybrid Resources
- Collaborate with other Network Systems Analysts, Computer Scientists, and end-users
- Configure, test, deploy and maintain/upgrade unified communications/telephony systems
- Conduct adds/moves/changes and perform preventative maintenance on telephony systems
- Proactively monitor and resolve potential service interruptions
- Provide expert level analysis of SIP call flows, including problem isolation and resolution
- Design and implementation of Direct Routing on SIP, PRI, ISDN E1 Trunks, AudioCodes Session Border Controllers and telephony architecture
- Interact and cooperate with carriers and partners to continually improve call delivery reliability and quality
- Provide Tier 3 support for telecom service requests and repairs received via service tickets
- Develop and maintain end-user training materials and documentation
- Design, optimize, and implement telephony systems and changes throughout the organization
- Plan for and design systems for future growth
- Mentor Voice Engineers
- Provide after-hours support as needed
- Highly experienced with on premise, cloud, and hybrid MS Teams Voice architecture with emphasis on AudioCodes suite including OVOC, ARM, Mediant 800, MP124/114, RX50/RX100, C448/450
- Proficiency with the underlying service architecture of Microsoft Teams including performance optimization, reporting, Call Quality Dashboards, and SmartTAP
- Experience with MS Cloud PBX system and/or Audio Codes products
- Solid understanding of VoiP configuration including CODEC types, bandwidth calculations, and QoS configuration
- Ability to support all Unified Communications components including troubleshooting, configuration, optimization, and design of a multi-cluster environment
- Experience architecting and building applications to be deployed to Microsoft Azure
- Experience with end-to-end SIP testing including PSTN interworking
- Full understanding of SIP trunking and endpoints
- Strong PowerShell scripting experience
- Experience with telephony systems and services such as PSTN, ISDN, PRI, SIP trunks
- Strong computer science and web development understanding
- Troubleshooting experience
Vacancy expired!
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