Help Desk Analyst I

Vacancy expired!

Description

If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced environment, Robert Half might have the job for you. You'll love this job if you are a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Providence, Rhode Island area and is a short-term contract / temporary opportunity.

Responsibilities

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally

- Identify recurring technical issues and propose solutions to address the root of the problems

- Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

Requirements

- Basic networking concepts

- User administration and bug fixing in a client-server environment

- Experience installing and configuring operating systems, networked and local printers, and business applications

- Experience with IT support ticketing systems

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Comprehensive knowledge of Microsoft Office Products

- Computer Data Entry experience

- Proficiency in IBM iSeries

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Vacancy expired!