Configuration Analyst

Vacancy expired!

Position Type: Full Time Employee w/ Excellent Benefits

Job Description:FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles

OVERVIEW / RESPONSIBILITIES:Independently performs configuration, troubleshooting, testing and analysis tasks as well as supporting day to day business operations of packaged software applications. These activities include monitoring ticket queues and responding to incident tickets received from the service desk as well as processing change requests and ensuring resolution of technology issues

QUALIFICATIONS:

• Minimum of three (3) years of experience supporting packaged applications or other related discipline.
• A minimum of three (3) years of domain knowledge in area supported by packaged application preferred. (E.g. Finance, Claims, Insurance Accounting)

Skills/Knowledge:

• Solid verbal and written communication skills
• Solid Interpersonal Skills
• Ability to coordinate activities with team members and other stakeholders.
• Excellent customer service skills.
• Must have a strong work ethic, and a positive attitude.
• Ability to work independently or on a team
• Ability to multi-task and change priorities with effective results.
• Ability to run SQL queries - Knowledge of Yardi “Y”SQL a plus
• Knowledge of configuration within a packaged/ customizable off the shelf software application.
• Experience supporting Real Estate Finance, Property Management or Investment Accounting applications
• Experience support enterprise financial accounting systems or other ERP systems
• Experience with Yardi Voyager Commercial Property Management Software or similar management systems
• Intermediate or higher skill level using Microsoft Excel—specifically VLookup, Index/Match, ETL, and managing large data sets.

EducationBachelor’s degree in Computer Science, Information Technology, or a related discipline.

Open to candidates who have experience with Workday, PeopleSoft, SAP who are open to learning Yardi.

Will start remote due to pandemic.

Vacancy expired!