-
ID
#17805810 -
Job type
Permanent -
Salary
Depends on Experience -
Source
Chatham University -
Date
2021-07-28 -
Deadline
2021-09-26
User Services Specialist, Information Technology Services
Pennsylvania, Pittsburgh, 15201 Pittsburgh USAPermanent
Vacancy expired!
- The User Services Specialist works as part of the campus Helpdesk to answer, log, and assign priorities consistent with the campus service level agreements for all user support calls, emails, and walk-ins to the Helpdesk
- Works with vendor support channels to report/repair/replace hardware
- The User Services Specialist instructs campus users by providing training to students, faculty and staff in the use of computer hardware, software and network services; training may be done one-on-one, in groups, or through written documentation
- Bachelor’s degree in Information Technology or Computer Science or related discipline or equivalent work experience.
- Competence using PC and MAC computer hardware and software in classroom, lab, office, and residential settings.
- Ability to have a flexible schedule, work nights and weekends, when necessary.
Vacancy expired!
Report job