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  • ID
    #9155072
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Source
    K Source Inc
  • Date
    2021-01-12
  • Deadline
    2021-03-13

Vacancy expired!

Hi, This is Sagar from Ksource Inc. We have an excellent job opportunity for you below is the JD please have a look.

Job Title: Business System Analyst With Healthcare domain exp and CRM mandatory.

Location:

Pittsburgh, PA or Remote with Travel

Duration: 12+ months

BSA WITH Healthcare domain experience and CRM mandatory.

Job Description:Client is looking for a Business Systems Analyst, who under the general supervision of the Program or Project Manager, will help successfully deliver a health plan ecosystem. The Business Analyst will be responsible to develop/elicit and manage business requirements for the Contact Centre (CRM). Candidate should have strong experience in requirements solicitation and analysis preferably in CRM (Contact Centre) for a health plan. Candidate should have good written and verbal communication skills and be able to interact with external clients. Candidate should be a complex problem solver who’s able to grasp customer needs and brainstorm ways to fulfil them. As a Business Analyst at client, this is your opportunity to:
  • Use analytics and judgment to identify, prioritize, structure and solve complex problems
  • Create business requirements artefacts and deliverables
  • Apply techniques to analyse requirements, system capabilities, workflows, and functional limitations
  • Serve as subject matter expert on Contact Centre(CRM) to answer business questions that impact the strategic business priorities
  • Ensure requirements traceability throughout the project
  • Define software quality attributes, external interfaces, constraints, and other non-functional requirements
  • Establish and implement effective requirements practices, such as change control process, etc.
  • Ensure use and continuous improvement of a requirements processes
  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and or viewpoints
  • Ensure all project requirements are conformed to during every phase of the project implementation
  • Interpret, evaluate, and interrelate research data
  • Prepare status report updates on the progress of assigned tasks
  • Contribute to the written and verbal communication in and out of the client, specific to the engagement
  • Ability to interpret technical specifications including API specifications and evaluate against business requirements and workflows
  • Design and document computer systems or programs, including prototypes, flowcharts and diagrams outlining system capabilities and processes
  • Perform other duties as assigned or requested
  • To support and promote the values of UST HealthProof.
  • Comply with all Company policies and procedures.
  • The Company reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and or your performance.
  • Comply with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

You bring:
  • Excellent knowledge in HealthCare domain – Contact Center ( CRM for Member and Provider Services)
  • Expertise in Elicitation of Business requirements by collaborating with Business sponsors. Expertise to compare and document different business solutions and document them
  • Experience in understanding and evaluating high level technical process flows
  • Identify various possible business scenarios and document it.
  • Knowledge on agile process framework and JIRA tool.
  • Ability to groom the user stories in such a way a developer can code the solution.
  • Experience in a Health Edge application and a managed care environment preferred
  • Experience with Medicare and Medicaid is preferred.
For this role, we value:1.Contextual Competence
  • Requirements Solicitation and Definition
  • Discovery Concepts
  • Project/Program/Portfolio Orientation
  • Project/Program/Portfolio Implementation
2.Technical Competence
  • Business Analysis Success
  • Strong problem-solving and excellent communication skills
  • Project Requirements, Analysis and Objectives
  • Risk and opportunity management
  • Quality
    • Project organization & Teamwork
    • Problem resolution
    • Project structure
  • Behavioural Competence
    • Task Management
    • Openness and Creativity
    • Results Orientation
    • Efficiency
    • Reliability
    • Ability to build, foster, and maintain positive professional relationships
    • Devotion to high-quality customer service
    • Excellent interpersonal communication skills
    • Keen analytical and research abilities.
    Thanks & Regards,

    Vidhya Sagar

    Lead Technical Recruiter | K-Source Inc.|Website: www.ksourceinc.com | 9555 Lebanon Rd, 103 Frisco, TX 75035 |Email: Cell:

    Vacancy expired!

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