-
ID
#43844837 -
Job type
Permanent -
Salary
TBD -
Source
Apex Systems -
Date
2022-07-04 -
Deadline
2022-09-02
Help Desk
Pennsylvania, Pittsburgh, 15201 Pittsburgh USAPermanent
Vacancy expired!
- Monitor, route and answer incoming support tickets
- Interact daily with end users and partners
- Manage, monitor, and escalate system issues
- Troubleshoot hardware on site, as well as for remote users
- Manage administrative tasks related to supporting system applications
- Work collaboratively with various internal teams to consult or assist on client-specific projects
- Bachelor's Degree or Equivalent Experience
- 2-5 years of support experience
- Experience with Ivanti, Remedy, ServiceNow, or other ticketing systems
- Excellent attention to detail, demonstrated ability to troubleshoot, problem-solve and manage expectations
- Strong interpersonal communication skills
Vacancy expired!
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