Customer Service Representative

JOIN THE PSC FAMILY Customer Service Representative

Customer Service Representative

SummaryTitle:Customer Service RepresentativeID:24046538934State:PACity:PhiladelphiaWorker Category:FTRG-Full-Time RegularDescriptionCustomer Service Representative

Philadelphia, PAPSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have strong communication skills, keen attention to detail, advanced computer skills in all facets, and demonstrates the ability to multi-task in a chemical plant environmentWork Schedule: Monday-Friday 10 am - 6pm with some Saturdays as required by workloadJob Duties & Responsibilities:

Communicate directly with shippers (customers sending products to the rail terminal via railcar).

Work in an industrial environment

Process customer orders using various computer inventory systems and complete all necessary paperwork.

Create and manage a daily load schedule

Schedule motor carriers

Verify work instructions via customer data sheets

Red tag railcars if necessary

Verify that motor carrier drivers are entered into the INA system prior to loading.

Ensure proper weights of loads are met before releasing drivers and verify bill of laden

Oversee that loaders are taking necessary customer samples and entering those samples into the inventory management system.

Job Qualifications:

Prior experience utilizing SAP is preferred

Prior experience working in a chemical plant, industrial or manufacturing work environment is a plus, but not required

Must be able to follow OSHA safety standards and be safety conscious at all times

Must be proficient in Microsoft Excel

Must possess a valid Driver's License

18 years or older and legally able to work in the U.S.

Stable work history with good references from past employers

Pass a drug screen, physical, and background check

PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

Why join the PSC team?

Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.

PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.

Check out our videos at PSC Group - Career Videos to see how the work we do makes a difference and is essential for our economy.

Learn more about our company culture and view our PSC Connection employee newsletter at PSC Group - Newsletter

Our Core Values serve as the foundation for all we do-how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at PSC Group - Core ValuesEmployee Benefits:

Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families

Company-paid life, short-term, and long-term disability insurance

Matching 401(k) plan to help employees save money for retirement

Vacation, sick leave, and holiday benefits (varies by work group)

Incentives, discounts, and bonuses

Industry-leading training and development programsPhysical Requirements:

You must be able to:

Speak, write, read fluent English. Hear and have good vision

Regular on-site attendance and punctuality is requiredTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.PSC G oup, formerly known asApply NowAlternatively, you can apply to this job using your profile from Indeed by clicking the button below:Petroleum Service Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.